Getting Help, A Handy Guide…
Throughout this website, there are sources of information not only about where you can get help but also about how to apply and how the program works.
But here’s a quick reference guide to assist you with immediate help with all aspects of the CFSIC crumbling foundations assistance program:
– Need help with your Participation Agreement or just want to know when you might be getting yours? Contact the Superintendent’s office at (860) 487-0000 or info@crumblingfoundations.org
– You’ve applied to the CFSIC program but haven’t heard anything about your application for a while? Contact CFSIC’s outsourced claims service provider, ESIS, at (844) 763-1207 or cfsic@esis.com.
– You’ve already been contacted about your claim by a designated claim adjustment professional but have questions? Contact that professional directly at the email address or phone number they provided you.
– Where do go for help in getting a visual examination of my foundation? Go here for a list of CFSIC-certified progressional.
– Where do I go to find someone to speak about the crumbling foundations program before my group? Contact the Superintendent’s office at (860) 487-0000 or info@crumblingfoundations.org
– Where can I go to see a video about how to complete the CFSIC Type 1 application? You can go here.
You may want to go to CFSIC’s “Contact” page for further help.
We pride ourselves in not only being transparent but also in making it easy to reach us. CFSIC’s sunset date for applications is June 30, 2030 at 5:00 PM.
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If you have any questions about the operation of the program, ESIS is your best source of information on your claim, and their phone number and email are shown below.
Phone: 844-763-1207
Email: cfsic@esis.com
As you work through the information and application process, here’s how you can get help:
– Call ESIS (the claim adjuster) at: 844-763-1207
– Email ESIS at: cfsic@esis.com
– Email CFSIC at: info@crumblingfoundations.org
To view a video of how to complete an electronic application, go here.
To apply for a Type 1 claim, go here.
To apply for a Type 2 claim, go here.
To learn more about the program, if you are a homeowner, including application help, go here.
To learn more about the program, if you are a contractor, go here.